The Counselling Centre is based within “The Church at Carrs Lane” building, Carrs Lane, Birmingham, B4 7SX, situated in the centre of Birmingham City Centre.
Our entrance is discretely located at the back of the Church building (the side where there is a patch of grassland, some trees and a narrow car park). If you walk from Carrs Lane into the narrow cark park, and walk past the church bookshop towards the end of the car park, you will see our entrance signposted on the right.
Arriving By Rail:
From Moor Street Station:
Leave the station by the main entrance, turn right and walk up the slope to the traffic light crossing over Moor Street Queensway. Once you have crossed the road, you are by the back entrance to the Marks & Spenser building. Turn right and cross over Carrs Lane, and you will be at the Church, make your way into the narrow car park at the back of the church. Walk past the church bookshop towards the end of the car park, you will see our entrance signposted on the right
From New Street Station:
We are approximately 10 minutes away from New Street station on foot. Leave the station by the main entrance leading to Smallbrook Queensway (the Debenhams building is ahead on the opposite side of the road). Stay on the station side of the road and turn left, walk along until you get to the sloped pavement by the side of the rotunda building. Go up the slope and turn left. Ahead of you is High Street. Walk along high street past Primark and Mark & Spencer. On the corner of Marks & Spencer there is a road (Carrs Lane). You will see a Holland and Barrett shop on the opposite side. Cross over the crossing and then turn right towards Carrs Lane Church. Walk down Carrs Lane, past the grass area until you get to the narrow car park. If you walk into the narrow cark park, and walk past the church bookshop towards the end of the car park, you will see our entrance signposted on the right.
To access the Counselling Centre for your pre-booked appointment, you will need to speak to the staff on duty, this is done by pressing the intercom button (pictured below) on the wall to the right hand side of the main entrance door, and staff will then allow you access by opening the automated door.
If you wish to contact us we would recommend telephoning our office on 01216436363 and speak to staff on duty or leave a voicemail. However, you may also use the form below. Due to staff shortages the email is not checked daily, and so there may be a delay in responding to written requests.