WHO ARE WE?
We are a counselling centre in the heart of Birmingham. We are dedicated to providing a low cost first class face to face counselling service for adults from Birmingham and the surrounding area, who can travel to meet a counsellor here. We are also able to provide a telephone counselling service. Through counselling, we can assist you with a range of issues, and have been helping in this way for over 50 years.
WHAT DO WE OFFER?
We offer individual counselling and relationships counselling.
If you are seeking counselling you may find reading our FAQ helpful.
COUNSELLING CENTRE CURRENT STATUS:
Whilst we continue to provide counselling by telephone (Monday-Thursday), we are now making arrangements to open the Centre building for face to face counselling:
Starting 20th April, 2021:
The Centre will be open only on Tuesdays for face to face counselling.
Starting 17th May, 2021:
The Centre will be open Monday to Thursday for face to face counselling.
ACCREDITED COUNSELLING SERVICE
Our counselling service is accredited by the British Association for Counselling & Psychotherapy (BACP).
WHERE ARE WE?
Carrs Lane Counselling Centre Ltd, Carrs Lane, Birmingham City Centre, B4 7SX
Map and directions
Tel: 0121 643 6363
Our voicemail service is operating at all times, therefore please leave a brief message and appropriate contact details if you would like to have a return call.
Our reception is open from Monday to Thursday (09.00 – 17.00 hours).
We are closed Friday, Saturday and Sunday.
We are not a drop in service, please telephone to make an appointment to visit.
Each counselling appointment is for 50 minutes, once a week, and these are offered within the following times:
Face To Face Counselling Appointments:
Monday: 09.15 – 17.00 hours.
Tuesday: 09.15 – 19.45 hours
Wednesday: 09.15 – 17.00 hours
Thursday: 09.15 – 17.00 hours.
Telephone Counselling Appointments:
Monday: 09.00 – 17.00 hours.
Tuesday: 09.00 – 20.30 hours
Wednesday: 09.00 – 20.30 hours
Thursday: 09.00 – 20.30 hours.
CHANGES DUE TO COVID-19
We all have a responsibility to keep ourselves and each other safe. You can see some of the measures we now have in place, because of Covid-19, to make the Centre a safer place by viewing our Covid-19 Risk Assessment
Please note, You must wear a face mask when entering or moving about the building. You must sanitise on arrival and departure using the dispensers provided.
This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services. To view the notice click here