“Providing an Oasis of Calm in the Heart of the City for over 50 years”
 

WHO ARE WE?
We are a counselling centre in the heart of Birmingham. We are dedicated to providing a low cost first class face to face counselling service for adults from Birmingham and the surrounding area, who can travel to meet a counsellor here. We are also able to provide a telephone counselling service. Through counselling, we can assist you with a range of issues, and have been helping in this way for over 50 years.

WHAT DO WE OFFER?
We offer  individual counselling and relationships counselling.

If you are seeking counselling you may find reading our FAQ helpful.

 

COUNSELLING CENTRE CURRENT STATUS:
Due to the Pandemic and National Lockdown, the Church building in which the Centre is housed, is temporarily closed. As a result, we are not currently able to offer face to face counselling at this time. However, we are able to offer our telephone counselling service to both existing clients and new clients. Those seeking counselling may still apply.

 

ACCREDITED COUNSELLING SERVICE
Our counselling service is accredited by the British Association for Counselling & Psychotherapy (BACP).

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WHERE ARE WE?
Carrs Lane Counselling Centre Ltd, Carrs Lane, Birmingham City Centre, B4 7SX
Map and directions

TELEPHONE
Tel: 0121 643 6363

Our voicemail service is operating at all times, therefore please leave a brief message and appropriate contact details if you would like to have a return call.

EMAIL ADDRESS
Email: counselling@carrslane.co.uk

OPENING TIMES:
Our reception is open from Monday to Thursday (09.00 – 17.00 hours).
We are closed Friday, Saturday and Sunday.
We are not a drop in service, please telephone to make an appointment to visit.

COUNSELLING APPOINTMENTS:
Each counselling appointment is for 50 minutes, once a week, and these are offered within the following times:

Face To Face Counselling Appointments:
Monday:        09.15 – 17.00 hours.
Tuesday:       09.15 – 19.45 hours
Wednesday: 09.15 – 17.00 hours
Thursday:     09.15 – 17.00 hours.

Telephone Counselling Appointments:
Monday:        09.00 – 17.00 hours.
Tuesday:       09.00 – 20.30 hours
Wednesday: 09.00 – 20.30 hours
Thursday:     09.00 – 20.30 hours.

 

CHANGES DUE TO COVID-19
We all have a responsibility to keep ourselves and each other safe. You can see some of the measures we now have in place, because of Covid-19, to make the Centre a safer place by viewing our Covid-19 Risk Assessment

Please note, You must wear a face mask when entering or moving about the building. You must sanitise on arrival and departure using the dispensers provided.

 

PRIVACY NOTICE
This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services. To view the notice click here

 

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